YOUR QUESTIONS, ANSWERED

Frequently Asked Questions

IF YOU HAVE A QUESTION THAT IS NOT POSTED HERE?
please email hello@dinobag.com.au
TWISTED STRAPS?
No problem! Just twist the strap around the base of the button until it pops back into place.
HOW DOES THE INNER BAG ATTACH TO THE DINO BAG?
The inner bag that comes with your DINO bag attaches with a button hole, just like your winter coat button and button hole. The inner bag will only attach to one side of your bag as we have placed a washer on the opposite side to secure handles in place.
HOW DO I CARE FOR MY DINO BAG? 

Looking after your DINO bag is easy,

Cleaning: To clean the DINO bag simply wipe with a damp cloth or baby wipe and for more messy situations, simply hose the dirt off and dry with a cloth or leave to air dry, use only mild detergents if required. To clean the inner bag, simply spot clean with a damp cloth or remove and place in the washing machine in a cold wash on gentle cycle, use only mild detergents.

Avoid extreme heat to prevent the bag from warping ‘like in the boot of the car on a hot day’, or placing heavy objects on the bag for an extended period of time, this could cause the bag to become misshaped. The bag is UV resistant, so don’t worry the bag is designed for all of your outdoor adventures during our hot Aussie summers.

If your bag arrives a little squished from its travels, don’t worry, stand the bag upright for a while with a heavy flat object like a book in the bottom of the bag. The bag will reform to its original shape.

WHAT IS THE DINO BAG CAPACITY
The bag has a large 30L capacity and is rated to 20KGS. We don’t recommend carrying 20KGS at a time to prevent hurting your back however it’s nice to know your bag is super strong!
WHAT ARE THE DIMENSIONS OF THE DINO BAG
DINO dimensions 48L x 23W x 33H cm Inner Bag dimensions 22H x 30W cm
What is the DINO bag made from?

The DINO bag is made from Eva (Ethylene-vinyl acetate copolymer) material. This material is biodegradable and free from formamide and other harmful chemicals. It is a lightweight, durable, sturdy, flexible, crack resistant, waterproof material.

Please note slight colour variations and marks are not considered a fault of EVA material but rather adds character and uniqueness to each bag.

The inner bag is made from 100% polyester and has undergone waterproof treatment, making this the ideal place to keep your valuables safe and dry.

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Have a Question of your own?

If we havnt answered your questions, reach out and ask your own! We would love to help you.